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Harkins Honors Stratford Dispatchers For Telecommunicators Week

Stratford Mayor John Harkins honored Stratford dispatchers last week.
Stratford Mayor John Harkins honored Stratford dispatchers last week. Photo Credit: Contributed photo
Stratford Mayor John Harkins honored the town's dispatchers during Telecommunicators Week.
Stratford Mayor John Harkins honored the town's dispatchers during Telecommunicators Week. Photo Credit: Contributed photo

STRATFORD, Conn. -- Mayor John Harkins was recently joined by a contingent of Town Hall personnel, including Public Safety Director Larry Ciccarelli, Chief Administrative Officer Chris Tymniak, EMS/Dispatch Director Mike Loiz, EMS Administrator Kevin Giasullo and Dispatch Supervisor J.P. Sredzinski in presenting a proclamation in recognition of National Public Safety Telecommunicators Week, which ran from April 10-16.

Harkins’ proclamation noted that Stratford’s public safety telecommunicators “are the first and most critical contact our citizens have with emergency services,” adding that the town’s dispatchers have “exhibited compassion, understanding and professionalism while performing their job.”

In Stratford, the town’s Public Safety Communications Center serves as a primary public safety answering point, taking in hundreds of 911 calls every week and serving as the dispatch center for all police, fire and emergency medical services for the town.

“The team of call takers and dispatchers here in the center monitor all phones and all radios 24/7/365,” said Loiz. “It makes a lot of sense that we take the time during this week to say thanks for all they do.”

The center includes 11 full-time dispatchers, along with one part timer and the supervisor of the department.

“Telecommunicators Week is a great way to officially recognize the dedication and hard work of those that serve in our Communications Center” said Police Chief Patrick Ridenhour. “The work they do is critical to public safety as a whole, and we are very appreciative of their efforts.”

Sredzinski also praised the efforts of his team.

“The people in this room have heard it all over the phone: violent domestic fights, home invasions, babies born, people in cardiac arrest, kitchen fires and more,” he said. “They are specially trained to process the calls and provide instructions to callers, while at the same time sending help as quickly as possible to make sure Stratford residents get the help they need.”

For more information about the Stratford Public Safety Communications Center, click here.

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